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How “Less is More” when competing with Amazon

submitted by Chris Petersen

The historical premise of retail was "more is better". However, science shows that too many choices overwhelms our brain; we get frustrated and cannot decide. Retailers curating choices can achieve more sales.

Thank You.

submitted by Kevin Graff

Thank You. Such a simple concept. Such an amazing thing do. Something I need to say to so many. What I’m saying is “Thank You” to all of you that have allowed me, and my team, to be inspired by … you. A while back I hit a wall. The ‘grind’ hit me hard and nearly stopped me in my tracks.

North Country’s Chelsey Paulson talks family business, women in retail IT, company culture and more

submitted by Jim Roddy

Episode #2 of “On The Edge with Jim Roddy” features a candid (and sometimes surprising) interview with Chelsey Paulson of North Country Business Products. She shares details about growing up in a family business, the unique experience and perspective of women in the retail IT channel and more.

Retail trends set to hit the US in 2018

submitted by Kieran Forsey

Attitudes across the globe have changed dramatically in recent years when it comes to consumers choosing what they eat and where they buy their produce and groceries. In 2018, US retailers must be more transparent than ever before if they want to attract new customers.

After RetailNOW 2018, Many Are Wondering What’s Next For The Retail IT Channel

submitted by Jim Roddy

RetailNOW 2018 was a huge hit, attracting nearly 2,000 IT professionals from North America to Nashville Aug. 5-8. But there was an uneasiness among some attendees because they expect additional rapid changes to broadside our industry in the near future.

Stop reading this and take a “clarity break”

submitted by Jim Roddy

I just finished reading How To Be A Great Boss by Rene Boer and Gino Wickman and I felt super-compelled to share one nugget of advice from the book with all my friends in the retail IT channel. Take a “clarity break.” And do it ASAP.

Do we even need retail stores anymore?

submitted by Kevin Graff

Some will argue that there is no need to even leave the couch in order to acquire anything and everything our little hearts desire. There is quite a bit of truth to that and many feel that you can’t beat the convenience of it as well. But consider this question; how inconvenient is convenience?

There are 2 Kinds of District Managers. Ask Yourself This…

submitted by Kevin Graff

In the roles I’ve played in my career, I’ve worked with Retail District Managers in various capacities. I’ve learned there are 2 kinds of District Managers; The Pencil Pusher and The Sales Driver. There’s a big difference between the two. Let's take a closer look...

Smart Store Can You SEE Me Now?

submitted by Tony D'Onofrio

Frictionless secure commerce coupled with immersive customer experiences have been on my mind for some time. Engaging with an in-store geolocation security company and new updated data on internet connectivity, growth of smartphones, and the Internet of Things (IoT) inspired this post.

Your Most Important Leader Probably Isn’t Your CEO

submitted by Kevin Graff

Who are the leaders in your company? The owner(s)? The CEO? The VP’s? We often think of leadership in terms of the most senior positions in an organization (especially if we occupy one of them!). But what if we told you the most important leaders in your company don’t hold an executive title?