Anxiously keeping your fingers crossed and hoping that this Christmas season will be “The One”? The one that makes up for the disappointing seasons of the past … the one that really pushes you over the top and makes your whole year a success?
Over the course of four weeks this fall, I traveled to Cleveland, Denver, Philadelphia, St. Louis, Chicago, Pittsburgh, and London, Ont., plus I conducted teleconference workshops with Worldpay partners in South Carolina, New Jersey, Toronto, and the Philippines. Here’s what I learned.
If you really want to be a retail ALL-STAR Store Manager, implement these 8 best practices today and you will notice successes in every area by Christmas…if not earlier!
Whether you’re the President of your company, a territory manager, store manager or sales associate, the lesson here is to give up the ‘game’ so many play. The one where you have no fears, no uncertainty, and all the answers. You’re depriving yourself, and those you lead...
It’s that wonderful time of year when we start to gear up for Christmas. A critical part of this process is hiring seasonal staff. The very thought of this is often enough to cause managers to break out in a cold sweat! But don’t worry … it’s all about planning and execution.
The Internet, mobile and social media have forever transformed the distribution of viral messaging. No longer the best kept secret, at the center of successful communication is the medium of video. The five visual masterpieces are a reminder that this is the age to disrupt or be disrupted.
It’s summer. It’s hot. It’s vacation time.
The last thing anyone wants to do right now is read a long blog.
So, let’s get down to the point right away.
You could, and should, be selling more in your stores every day.
Here are 5 things you can do TODAY to sell more...
"Customer-experience (focused) leaders gain rapid insights to build customer loyalty, make employees happier, achieve revenue gains of 5 to 10 percent, and reduce costs by 15 to 25 percent within two or three years." Technology is a key differentiator.
I am very excited by the infinite retail possibilities ahead in helping new technologies emerge, engaging with customers from a new perspective, and driving disruptive change through writing and public speaking. Thank you global community, NCR, Kyrus, and Tyco Retail Solutions.