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Black Friday countdown! 3 things to do NOW to prepare for success!

submitted by Kevin Graff

For just about every retailer, Black Friday is the holiday selling kick-off that we've waited for all year! Knowing that so many purchase decisions are made at store level, it's time to make sure everyone on the sales floor is at the top of their game.

Dispatches From a Retail IT Road Warrior

submitted by Jim Roddy

Over the course of four weeks this fall, I traveled to Cleveland, Denver, Philadelphia, St. Louis, Chicago, Pittsburgh, and London, Ont., plus I conducted teleconference workshops with Worldpay partners in South Carolina, New Jersey, Toronto, and the Philippines. Here’s what I learned.

Drive Results This Week … 7 Proven Ways!

submitted by Kevin Graff

Anxiously keeping your fingers crossed and hoping that this Christmas season will be “The One”? The one that makes up for the disappointing seasons of the past … the one that really pushes you over the top and makes your whole year a success?

The new retail era where logistics is both sexy and essential

submitted by Chris Petersen

Retail is finally waking up to the reality and value of logistics. Delivery to home, lockers, or click and collect at kiosks requires increasing precision and speed. Logistics is what makes it all happen overnight, and even within hours.

A Sustainable Eclectic Inspiring Retail Fashion Brand Story

submitted by Tony D'Onofrio

Five Reasons FREITAG Epitomizes the Future of Retail. Retail inspiration can be found in every corner of the world and for this blog post we visit Switzerland. FREITAG is the quiet Zurich based fashion accessory brand selling over 300,000 of its unique products across the globe every year.

A Great Way To Kick-Start Holiday Sales

submitted by Kevin Graff

If you want to kick-start your holiday sales, develop and launch a sales contest that will get your staff’s attention and produce solid results. Sound easy? It’s not! To drive success on the sales floor, your contest must follow these important guidelines...

3 Gifts You Should Give Your Staff For Christmas

submitted by Kevin Graff

When I’m out in retail stores and see the beginnings of this awesome holiday start to pop up, I can easily identify the many “gifts” my Dad gave to his team to set them up for success, not just at Christmas, but the entire year through.

The Five Amazing Innovation Leadership Videos of 2018

submitted by Tony D'Onofrio

The Internet, mobile and social media have forever transformed the distribution of viral messaging. No longer the best kept secret, at the center of successful communication is the medium of video. The five visual masterpieces are a reminder that this is the age to disrupt or be disrupted.

Successful Holiday Season Hiring – Not Sure Where to Start?

submitted by Kevin Graff

It’s that wonderful time of year when we start to gear up for Christmas. A critical part of this process is hiring seasonal staff. The very thought of this is often enough to cause managers to break out in a cold sweat! But don’t worry … it’s all about planning and execution.

The Miracle of Vulnerability

submitted by Kevin Graff

Whether you’re the President of your company, a territory manager, store manager or sales associate, the lesson here is to give up the ‘game’ so many play. The one where you have no fears, no uncertainty, and all the answers. You’re depriving yourself, and those you lead...