Omnichannel is driven by changing consumer behavior patterns, and how they disrupt every facet of traditional retailing. Woe be it to stores that don't realize that omnichannel is the new normal, even for car purchases.
Welcome to a transformational 2017 were the recipe for success will require navigating geopolitical risks, an ever faster new technology pace, new data economy business models, mobile connected savvy consumers, and all of us being able to shop will we drop.
Pop-up shops are among the most buzzworthy retail opportunities of 2015. The idea of placing a shop within a shop is not new—department stores have been doing it for years as a way to highlight new designers and collections. But the pop-up of today has evolved into something far more sophisticated.
Retailers are still stuck in parallel ruts of optimizing separate businesses of online and stores. The reality is that what you and I really care about is the best way to find and purchase what we need, where we are, on a given day.
Consumers expectations rise every time they have personal experiences which exceed the norm, and they bring those new expectations to retail with them. Retailers must now reach beyond traditional store design to start delivering personalized experiences that customers know are possible today.
This month, First Insight published an interesting study on the evolving in-store technology customer experience and the mindset of the modern consumer. Following are some surprising shopper insights on the use of technology in retail stores.
To acquire fashion inspiration, many shoppers turn to fashion blogs and user-generated content (UGC) featuring every day “street style.”
Stylematch has evolved into the ultimate source for all things fashion, including content, ideas and inspiration.
This seems to be the time to discuss trillion dollar opportunities. Order Dynamics just issued an IHL Group study titled "Retailers and the Ghost Economy: $1.75 Trillion Reasons to be Afraid." This week we will look at the retail missed opportunities from overstocks, out-of-stocks and sales returns