Our most active discussion this week was triggered by news that Target.com is lowering its minimum order for free shipping to $25. Will the move work? As Cathy Hotka of our BrainTrust had to say, "Free shipping lights up the antediluvian, reptile portion of the brain."
We all want to perform better and to perform better, that means some kind of on-going training. We accept that this is the only way to achieve our physical fitness goals, so why is it so difficult for us to apply this same kind of thinking to improving performance in our stores?
Top 10 Global Retail Shrink Takeaways - 2014 vs 2013 Infographic - According to the latest Global Retail Theft Barometer 2013-2014, retailers lost $128.51 billion to retail theft. As indicated in the previously published video summary, the cost of retail crime to honest consumers averages $403 in USA, 184 Euros in Europe, 845 in Hong Kong Dollars in Asia Pacific, and $143 in Latin America.
Being scared to sell is a common problem, even in a sales-centric world like retail. Many associates feel iffy about selling to customers as they’ll appear pushy or drive shoppers away, which results in a lot of missed sales. Here are 4 smart ways to help associates overcome their fear of selling.
As the internet is the primary foundation for industry disruption, every year I look forward to Mary Meeker's latest trends report. Strong brands and user experiences are the foundation elements to the future shopping revolution. These are the only 2016 and beyond Internet trends that matter.
Summary of two great retail reports from AT Kearney on the opportunities in Emerging Markets. Retail growth is not a given. Asian markets are responding by getting closer to consumers with innovation
Armed with smartphones, consumers have literally become the point of sale. Yet, retailers are still trying to herd them through checkout lanes. How retailers adapt to consumers as the POS is a key predictor of who will thrive.
We asked a handful of storeowners to share the best piece of retail advice they'd like to impart to others. Check out their words of wisdom in this post.