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Spring Has Sprung – Time for Spring Training!

submitted by Kevin Graff

Everyone knows how satisfying it is to do spring cleaning around the house; the same can be true about spring training for retailers! The winter blahs are over and it's time to get the cobwebs out and get back to the basics. Here are some Spring Training Tips you can start working on right away.

Profits Are Hiding in Plain Sight!

submitted by Shah Karim

Profits seem to hiding in plain sight - even in the Gulf. To find them, management has to heed the call for tough actions during tough times. At times like these, businesses have to embrace decisions based on hard facts, and take actions grounded in reality.

Just Released: 2016 Retail Tech Spending Report

submitted by Jim Roddy

According to this report conducted by Innovative Retail Technologies magazine, retail tech spending decisions are no longer being made in discipline-specific silos. Instead, they’re being made by cross-disciplinary teams with a holistic understanding of their enterprise and omni-channel goals.

Retailers are bringing a rusty knife to a cyber wars shootout

submitted by Chris Petersen

There is an old saying that "all is fair in love and war". You can add retail to that saying. To win, you have be more than show up at the game. Winning at retail requires new strategies, and even new metrics for competing online.

Five Global Ingredients Driving the Age of Disruption – Part 1

submitted by Tony D'Onofrio

For a transformational 2017, five key ingredients need to be closely monitored and navigated in building a successful global business formula. For now adjust your business sail and confidently cruise through these first three winds of change.

Is Your Training Keeping Up?

submitted by Kevin Graff

Recently, The Retail Council of Canada, in partnership with WCG International Consultants Ltd., conducted a member survey to identify training and development benchmarks. The insights from the survey were encouraging, but also show that we have to dig a bit deeper and really take a hard look at...

What’s the #1 Missing Ingredient from Retail Sales Training?

submitted by Kevin Graff

If you don't already have a sales training program in place to teach your sales staff how to sell and service your customers, you need to get one! If you do have a sales training program in place, but it's not working as well as you hoped, maybe you are missing a key ingredient...

2017 Is Going To Stink!

submitted by Kevin Graff

Yep. 2017 is going to suck. OK, not for everyone. But, certainly for a lot of retailers. Why? Well, far too many brick and mortar retailers still haven’t recognized that the in-store experience matters more now than ever before...

7 Reasons why traditional retailers are struggling to survive

submitted by Chris Petersen

Freud's definition of insanity is doing the same things over again and expecting different results. Doing more the same better won't be enough! Retailers need to rethink and reorganize their business from the inside out.

How Did You Make Your People “Feel” Yesterday?

submitted by Kevin Graff

As we prepare for our upcoming 2-Day Advanced District Managers Leadership workshop, I cannot help but think about the question that I am continually asked in regards to getting an entire store or region to do exactly what they are supposed to be doing with commitment and passion.