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6 Things You Can Do To Combat Rising Minimum Wages

submitted by Kevin Graff

Across most of this country (Canada, that is) and many parts of the world, minimum wage rates are going up drastically; in many places by as much as 30%. That’s a big chunk out of anyone’s bottom line. Here are 6 solutions you can consider adopting to combat rising minimum wages.

NRF 2018: Three “Below the Surface” Trends Defining the Future of Retail

submitted by Tony D'Onofrio

ideo, personalization, and emerging technologies will transform the retail industry to new levels. Look "below the surface" and leverage these trends in defining your successful future of retail.

Maybe You Should Blame Someone Else For A Change … Yourself.

submitted by Kevin Graff

I have to be honest; I don’t like looking inside myself. Being introspective can be a very scary thing. It’s much easier to play the blame game; blame my team, blame my boss, my co-workers, other departments. There’s no shortage of people or things to blame if you really want to.

Goldfish Are Better Than Humans??

submitted by Kevin Graff

A study showed the average human attention span has fallen from 12 seconds in 2000, or around the time the mobile revolution began, to 8 seconds. Goldfish, meanwhile, are believed to have an attention span of nine seconds!

Yep, we’re being outdone by that beautiful orange fish in the aquarium.

Personal Branding and Retiring Early on Your Own Terms

submitted by Tony D'Onofrio

I am very excited by the infinite retail possibilities ahead in helping new technologies emerge, engaging with customers from a new perspective, and driving disruptive change through writing and public speaking. Thank you global community, NCR, Kyrus, and Tyco Retail Solutions.

Look What The Stork Brought To Your Store!

submitted by Kevin Graff

So, what has the Stork brought to your store? You see, your new employees are much like new babies (hang in there with me if you’re a new employee … I’m not calling you a baby!). New employees certainly aren’t babies, but you need to care for them in many of the same ways.

Four demands driving new levels of strategic collaboration

submitted by Chris Petersen

Retail will not be won by the best products or price. It will be won by those who collaborate to offer a better experience.

5 Retail lessons learned from the upcoming lingerie wars

submitted by Chris Petersen

NO one is safe or immune from retail transformation. Customer decide what, when and where, not the retailers. The retailers who will thrive are the ones who seek out trends and quickly adapt to stay relevant.

RSPA INSPIRE 2018: 4 Lessons POS Resellers Can’t Afford to Ignore

submitted by Jim Roddy

An avalanche in Hawaii? That’s what I experienced at the annual RSPA INSPIRE Conference, held Jan. 28-31, 2018, in Kona, HI. This wasn’t a snow-powered avalanche; instead it was a deluge of data related to trends and best practices in the POS channel that I gleaned from several industry leaders.

Lessons in “Goodwill” and the power of people

submitted by Chris Petersen

Goodwill is more than intent. Goodwill is an outcome of a culture focused on benevolence and support. Goodwill is the foundation of customer experience that affects satisfaction, loyalty and ultimately revenue.