I have to be honest; I don’t like looking inside myself. Being introspective can be a very scary thing. It’s much easier to play the blame game; blame my team, blame my boss, my co-workers, other departments. There’s no shortage of people or things to blame if you really want to.
A study showed the average human attention span has fallen from 12 seconds in 2000, or around the time the mobile revolution began, to 8 seconds. Goldfish, meanwhile, are believed to have an attention span of nine seconds!
Yep, we’re being outdone by that beautiful orange fish in the aquarium.
I am very excited by the infinite retail possibilities ahead in helping new technologies emerge, engaging with customers from a new perspective, and driving disruptive change through writing and public speaking. Thank you global community, NCR, Kyrus, and Tyco Retail Solutions.
So, what has the Stork brought to your store? You see, your new employees are much like new babies (hang in there with me if you’re a new employee … I’m not calling you a baby!). New employees certainly aren’t babies, but you need to care for them in many of the same ways.
An avalanche in Hawaii? That’s what I experienced at the annual RSPA INSPIRE Conference, held Jan. 28-31, 2018, in Kona, HI. This wasn’t a snow-powered avalanche; instead it was a deluge of data related to trends and best practices in the POS channel that I gleaned from several industry leaders.
Retailers that embrace technology to improve the customer experience and improve the training and development of their staff will be the ones who prevail.