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How Did You Make Your People “Feel”?

submitted by Kevin Graff

As we prepare for our upcoming 2-Day Retail Leadership workshop, I think about the question I am continually asked about getting an entire store or region to do exactly what they are supposed to be doing with commitment and passion. There are several things critical to inspirational leadership.

Retail trends set to hit the US in 2018

submitted by Kieran Forsey

Attitudes across the globe have changed dramatically in recent years when it comes to consumers choosing what they eat and where they buy their produce and groceries. In 2018, US retailers must be more transparent than ever before if they want to attract new customers.

The Digital Future of Retail Simplified

submitted by Tony D'Onofrio

Not too long ago, many including myself were forecasting major consumer changes for the year 2020. That magical year is just around the corner and it is now time to simplify the digital future of retail.

NRF 2018: Three “Below the Surface” Trends Defining the Future of Retail

submitted by Tony D'Onofrio

ideo, personalization, and emerging technologies will transform the retail industry to new levels. Look "below the surface" and leverage these trends in defining your successful future of retail.

RSPA INSPIRE 2018: 4 Lessons POS Resellers Can’t Afford to Ignore

submitted by Jim Roddy

An avalanche in Hawaii? That’s what I experienced at the annual RSPA INSPIRE Conference, held Jan. 28-31, 2018, in Kona, HI. This wasn’t a snow-powered avalanche; instead it was a deluge of data related to trends and best practices in the POS channel that I gleaned from several industry leaders.

Vantiv POS Channel KPI Study – Part 1: Resellers report robust sales and profits in 2017, expect stronger 2018

submitted by Jim Roddy

This year our POS Channel KPI Study attracted 152 VARs and ISVs, making it the largest POS KPI report ever published. This article is Part 1 of our four-part special report published by Vantiv’s, now Worldpay’s, PaymentsEdge Advisory Services.

#notmyretailapocalypse – Fact, Fiction or pending Reality?

submitted by Chris Petersen

Rising consumer expectations are creating unprecedented demands disrupting traditional retail. CEOs not only must deliver quarterly profit, but also cope with a new reality - "the future ain't what it used to be".

Winning the race to the home requires more than the last mile

submitted by Chris Petersen

To grow subscriptions and ecommerce volume in general, retailers must do more than deliver the last mile. Home delivery is NOT a highly valued convenience if the customer has to worry about time slots, access or theft.

The Shifting Powers of the Global Top 250 Retailers

submitted by Tony D'Onofrio

The rules of retailing "are being rewritten in this time of transformative change. Innovation, integration, and automation will be required to reinvigorate commerce, profoundly impacting the way retailers do business now, and in the future. Global Top 250 retailers, welcome to the disruptive future.

How Clever Customer Research Helped This Retailer Sell $10 Million Worth of Products

submitted by Francesca Nicasio

Are you always stuck with products your customers don't want? Here's how to ensure that you're sourcing and marketing merchandise that people have a need or desire for.