New for 2018, we are committed to putting a Spotlight on Success and sharing uplifting stories from our retailers! Introducing Maria Ricciardi, Store Manager at The Wine Shop’s North York and Pickering locations, who has been touched and forever changed by the training we offer at Graff Retail.
Few retailers can copy Amazon, nor should they try. Each must honestly evaluate how they can meet rising customer demands.
"Customer-centric content has become the interactive currency required for consumer consumption across time and place."
The much-anticipated holiday season has now come and gone. Biggest selling opportunity of the year, right? How did you do? How close did you come to capturing the potential that walked through your door every day? If you’re honest with yourself, most of you will admit too much business was lost.
Analog retail is dying. The future of retail is about digital footprints to make everything personalized. Present-day mobile devices connected to the Internet-of-Things (IoT) are appreciably digitally disrupting consumer commerce. By 2020, retail shopping will blur into your everyday life.
There’s no doubt if you’re reading this, you’re one of those people that really does want to succeed. There are countless numbers of external challenges you face and have to deal with every day. But, the biggest obstacle most of us face is staring at us every day in the mirror … ourselves!
Four executives (two recently retired and two still active) representing over $70 billion in revenue share their insights on industry megatrends, driving disruptive change, choosing a technology partner, and the future of retail. Happy New Year.