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Drive Results This Week … 7 Proven Ways!

submitted by Kevin Graff

Anxiously keeping your fingers crossed and hoping that this Christmas season will be “The One”? The one that makes up for the disappointing seasons of the past … the one that really pushes you over the top and makes your whole year a success?

Dispatches From a Retail IT Road Warrior

submitted by Jim Roddy

Over the course of four weeks this fall, I traveled to Cleveland, Denver, Philadelphia, St. Louis, Chicago, Pittsburgh, and London, Ont., plus I conducted teleconference workshops with Worldpay partners in South Carolina, New Jersey, Toronto, and the Philippines. Here’s what I learned.

8 things you need to do now to be an All-Star this Christmas selling season

submitted by Kevin Graff

If you really want to be a retail ALL-STAR Store Manager, implement these 8 best practices today and you will notice successes in every area by Christmas…if not earlier!

The Miracle of Vulnerability

submitted by Kevin Graff

Whether you’re the President of your company, a territory manager, store manager or sales associate, the lesson here is to give up the ‘game’ so many play. The one where you have no fears, no uncertainty, and all the answers. You’re depriving yourself, and those you lead...

Successful Holiday Season Hiring – Not Sure Where to Start?

submitted by Kevin Graff

It’s that wonderful time of year when we start to gear up for Christmas. A critical part of this process is hiring seasonal staff. The very thought of this is often enough to cause managers to break out in a cold sweat! But don’t worry … it’s all about planning and execution.

The Five Amazing Innovation Leadership Videos of 2018

submitted by Tony D'Onofrio

The Internet, mobile and social media have forever transformed the distribution of viral messaging. No longer the best kept secret, at the center of successful communication is the medium of video. The five visual masterpieces are a reminder that this is the age to disrupt or be disrupted.

3 Gifts You Should Give Your Staff For Christmas

submitted by Kevin Graff

When I’m out in retail stores and see the beginnings of this awesome holiday start to pop up, I can easily identify the many “gifts” my Dad gave to his team to set them up for success, not just at Christmas, but the entire year through.

5 Steps To Selling More In Your Store … Today.

submitted by Kevin Graff

It’s summer. It’s hot. It’s vacation time.
The last thing anyone wants to do right now is read a long blog.
So, let’s get down to the point right away.
You could, and should, be selling more in your stores every day.
Here are 5 things you can do TODAY to sell more...

The Critical Next Generation Formula for Rewarding Customer Engagement

submitted by Tony D'Onofrio

"Customer-experience (focused) leaders gain rapid insights to build customer loyalty, make employees happier, achieve revenue gains of 5 to 10 percent, and reduce costs by 15 to 25 percent within two or three years." Technology is a key differentiator.

Personal Branding and Retiring Early on Your Own Terms

submitted by Tony D'Onofrio

I am very excited by the infinite retail possibilities ahead in helping new technologies emerge, engaging with customers from a new perspective, and driving disruptive change through writing and public speaking. Thank you global community, NCR, Kyrus, and Tyco Retail Solutions.