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Do you truly hold yourself Accountable, first?

submitted by Kevin Graff

Playing the ‘blame game’ is the norm, where everyone and everything else is to blame for everything that goes wrong. Unless you begin with “What could I do to make this better?” you’ll never move forward.

How to Sell More Gift Cards in Your Retail Store: 6 Proven Ways

submitted by Francesca Nicasio

Gift cards are God's gift to retail. But in order to get the most out of them, you need pump up your sales efforts. Here are 6 ways to do just that.

What gets in the way of training success at store level?

submitted by Kevin Graff

What does it take to roll out a great training program at store level? Better yet, what does it take to sustain a great training program at store level? Do you have the answer on the tip of your tongue? Don’t fret, from what I can tell, the majority of retailers out there don’t have the answers.

Retail Analytics: How to Use Data to Win More Sales and Customers

submitted by Francesca Nicasio

Data is only as good as how you use it. This post tackles 5 powerful ways to leverage data to make smarter decisions and be a more awesome retailer overall.

How to Grow Your Retail Business: 5 Expansion Ideas You’d Want to Try

submitted by Francesca Nicasio

Looking to grow your retail business and take things to the next level? Here are 5 expansion strategies you could try.

Is Ecommerce Really Killing Brick and Mortar Retail? (a Q&A with Neil Saunders)

submitted by Francesca Nicasio

We found the real culprit behind the "death" of physical retail. Read our Q&A with retail analyst Neil Saunders to discover what's driving shoppers away.

7 Critical retail questions requiring new metrics and collaboration

submitted by Chris Petersen

You can’t manage what you don’t measure. Retailers have always measured sales at a location. With today’s customers, how those purchases occur and flow across channels is just as important as the final sale receipt.

Our love/hate relationship with Routine

submitted by Kevin Graff

Love them or hate them, routines that relate to both your personal and professional goals can dramatically improve your life. If you're not happy with your results, maybe it's time to change your routines.

Are You Diligent in Holding Your District Managers Accountable?

submitted by Kevin Graff

In the retail sector, we’re pretty good about holding our store managers accountable. We crank out all kinds of objectives and measurements to make sure that each location can ‘hold its own’ as a separate business unit … and heaven help the Store Manager who isn’t up to snuff!

Ultimate Irony – Amazon building warehouse at former US Mall

submitted by Chris Petersen

There is no place to hide or safe category, in order to survive retailers of all sizes must have solutions for the “last mile” to your door.