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5 Things That Refuse To Change in Retail

submitted by Kevin Graff

Everyone always talks about how fast retail is changing. That’s true. But, what’s equally true is that some things just never seem to change. Consider these never-changing issues...

8 Important Lessons Brick-and-Mortar Merchants Can Pick Up From Ecommerce

submitted by Francesca Nicasio

Some brick-and-mortar merchants see ecommerce as the force that’s grabbing market share and taking customers away from offline stores. We don’t think this is the case. The way we see it, physical and digital retail aren’t rivals — they’re allies.

The Asia Digital Retail Technology Revolution

submitted by Tony D'Onofrio

This past week had to pleasure of speaking at the Retail Risk Conference in Singapore. The customized presentation was an opportunity to reassess the state of Asia in the global retail economy. A great retail future ahead.

Hiring Retail Sales Associates and Managers? Here’s How to Get It Exactly Right

submitted by Francesca Nicasio

Hiring for your retail store? These tips and templates will ensure you find the best person for the job.

Want to Create Amazing Customer Experiences? Learn From These 4 Homeware Stores

submitted by Francesca Nicasio

In this post, we tackle the successful strategies of some of the world’s top retailers and offer actionable tips that you can apply in your own business.

What the End of Globalization Means to Retail

submitted by Tony D'Onofrio

Provided your particular brand has global cache, reverse globalization will not stop the new tech savvy consumers from shopping till they drop. Here is how we got here.

U.S. shift to “automation nation” can benefit retail IT resellers – or wreck them

submitted by Jim Roddy

Will you adapt your business to take advantage of automation, growing your sales and increasing your internal efficiencies? Or will you be a victim of automation, another worker displaced because you lack unique skills?

Which is more expensive – Omnichannel or retail stores?

submitted by Chris Petersen

Why this is important: On the surface, omnichannel sounds like a panacea to bolster sales. But, some channels are far more costly than stores. CFOs face new challenges of balancing sales versus the increasing cost burden of omnichannel.

It’s Frustrating Out There

submitted by Kevin Graff

I’ve always loved the entire experience of looking around a store, discovering new products and feeling like a VIP while a sales associate passionately shows me great brands that would fit me and my lifestyle well. Unfortunately, this time around I was not feeling the love.

Last Mile – The amazing race to solve the delivery dilemma

submitted by Chris Petersen

Omnichannel is not cheap. It creates additional layers of infrastructure and costs to sell products through to the end customer. One of most challenging and costly is the "last mile" of delivery.