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6 Retail Books You Need to Read

submitted by Francesca Nicasio

This retail reading list will keep you informed and inspired. Check it out.

Lessons from the front lines: inside a Communication Workshop

submitted by Jim Roddy

I’ve peered inside businesses large and small, and the only org I’ve seen that had everyone on the same page was when I was a self-employed sole proprietor. And that communication Shangri-La lasted only until I hired my first part-time employee.

Are you just playing store?

submitted by Kevin Graff

I had a recent girl’s day out; long overdue and naturally included retail therapy in one of my favourite clothing shops. I have a hard time being a “regular customer” without assessing the entire customer experience! I want to tell you all the amazing goodies I found...but I have a bigger story...

submitted by Francesca Nicasio

Don’t let those darned fraudsters and wrongdoers get the best of your biz.Make your store more secure AND profitable with these tips for lowering shrinkage.

The Correlation Between Brand Value and the Most Admired Global Companies

submitted by Tony D'Onofrio

Meet the 2017 World Most Admired Technology and Retail Companies. Lead, by actualizing your personal and professional brand value dream by engaging passionately with employees / customers and you will be most admired.

The “Dock” Blog

submitted by Kevin Graff

Yes, I'm writing this while sitting on the dock on a beautiful morning up north. I'm thinking about all the often overlooked things we don't appreciate enough about working in retail. We spend so much time complaining, worrying and being stressed out that we forget what a great "place" retail is.

An Epic “Chicago Way” Celebration Toast

submitted by Tony D'Onofrio

Fellow professionals, listening to all of you engage today in the User Group activities was a great reminder of one of my favorite personal quotes, "retail is a team sport". Reflecting on the day, two motivating themes loomed Passion and Being First.

Maybe the Problem Is … You!

submitted by Kevin Graff

No, your significant other didn’t write the title for this blog. Nonetheless, it’s likely not the type of title that gets you excited, but give it a minute of reading. How many times have you said or asked some or all of the following...

SEO for Retailers: How to Increase Your Store’s Google Rankings

submitted by Francesca Nicasio

Use SEO to drive traffic and sales. This post is packed with tips on using online listings, optimizing your pages, earning links, and outsourcing SEO.

5 Brick-and-Mortar Stores That Prove Physical Retail Isn’t Dead

submitted by Francesca Nicasio

Think brick and mortar stores are dying? These 5 retailers will prove you wrong.