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After RetailNOW 2018, Many Are Wondering What’s Next For The Retail IT Channel

submitted by Jim Roddy

RetailNOW 2018 was a huge hit, attracting nearly 2,000 IT professionals from North America to Nashville Aug. 5-8. But there was an uneasiness among some attendees because they expect additional rapid changes to broadside our industry in the near future.

How “Less is More” when competing with Amazon

submitted by Chris Petersen

The historical premise of retail was "more is better". However, science shows that too many choices overwhelms our brain; we get frustrated and cannot decide. Retailers curating choices can achieve more sales.

Being Empathetic Isn’t Being A Softy

submitted by Kevin Graff

Empathetic Leadership is the ability of leaders to understand, relate to and be sensitive to customers, their team members and even the communities they serve. That’s going to require a giant leap forward for some, but don’t worry, we can all do it. Consider the benefits of being more empathetic...

Who’s Leading Your Team in this Retail Battle?

submitted by Kevin Graff

With summer quickly coming to an end and we look ahead to the biggest, most important selling season in retail, we wanted to ask you, who’s leading your team to battle during this make-it-or-break-it time of year?

Spotlight on Success … Retail Rock Stars!

submitted by Kevin Graff

Our VP, Linda Montalbano came back raving about two Managers from CANEX (a longtime client of Graff Retail) and we needed to find out why. Meet Nicole and G Money...

7 Can’t-Miss Education Sessions at RetailNOW 2018

submitted by Jim Roddy

With apologies to the presenters not mentioned in this article, here are 7 “can’t-miss” education sessions for resellers and ISVs at RetailNOW 2018, scheduled for Aug. 5-8 at the Gaylord Opryland Resort & Convention Center in Nashville.

What I Learned From 3 Great Shopping Experiences

submitted by Kevin Graff

Often, our blogs talk about what’s broken in retail and how to fix it. But let’s turn the tables for this posting. I want to share three recent shopping experiences that were all great, and that were all built on a common theme.

Keeping Physical Retail In-Stock

submitted by Tony D'Onofrio

The State of Retail RFID - Keeping physical retail viable requires increased focus on both fast checkouts and products being in-stock, the two most relevant components of positive customer experiences. Check out the Future of Retail.

5 Steps To Selling More In Your Store … Today.

submitted by Kevin Graff

It’s summer. It’s hot. It’s vacation time.
The last thing anyone wants to do right now is read a long blog.
So, let’s get down to the point right away.
You could, and should, be selling more in your stores every day.
Here are 5 things you can do TODAY to sell more...

Your Most Important Leader Probably Isn’t Your CEO

submitted by Kevin Graff

Who are the leaders in your company? The owner(s)? The CEO? The VP’s? We often think of leadership in terms of the most senior positions in an organization (especially if we occupy one of them!). But what if we told you the most important leaders in your company don’t hold an executive title?