Upselling and cross-selling can be super effective in increasing basket size. Here are 6 proven tips to help you sell more effectively.
Are you equipped to handle retail theft and robberies? These things can happen unexpectedly. Here's how to ensure you don't get caught off guard.
There's a good lesson here on new ways to use stores to drive business across channels.
Unsure about how to set your retail prices and markups? This post offers a look at the math, psychology, and tech behind effective retail pricing.
Learn how to go omnichannel. Here's the ultimate — and we mean ultimate — guide to selling online, in-store, and on mobile.
If you're not tracking your inventory numbers, you're losing money. Here are the top inventory metrics retailers should know — and how to measure them.
If I was limited to teach just one business concept to my organization, I’d choose Critical Thinking. Critical Thinking helps you in every situation – hiring, employee management, conflict resolution, customer service, strategic planning, and even choosing what to serve at the annual holiday party.
Nothing is fair in love, war or retail. Amazon and large retailers are deploying technology that makes it impossible for many retailers to compete. To survive, tomorrow is "day one" to find something to differentiate value.
Hiring for your retail store? These tips and templates will ensure you find the best person for the job.
Team Graff Spotlight: Mary
As we busy ourselves with all the prep for RCC’s STORE Conference, I found myself going down memory lane, back to the first STORE Conference I ever attended. That’s when I did the math and realized, this is my 30th anniversary of working in the retail industry!