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How to Upsell and Cross-Sell in Retail: 6 Pointers to Implement in your Store

submitted by Francesca Nicasio

Upselling and cross-selling can be super effective in increasing basket size. Here are 6 proven tips to help you sell more effectively.

How to Prevent and Handle Robberies and Theft in Retail

submitted by Francesca Nicasio

Are you equipped to handle retail theft and robberies? These things can happen unexpectedly. Here's how to ensure you don't get caught off guard.

‘Brick mining’: Why a need for data led Fabletics to open stores

submitted by Laura Heller

There's a good lesson here on new ways to use stores to drive business across channels.

The Math, Psychology, and Technology Behind Effective Retail Prices

submitted by Francesca Nicasio

Unsure about how to set your retail prices and markups? This post offers a look at the math, psychology, and tech behind effective retail pricing.

The SMB Guide to Selling Online, Offline, and on Mobile: 5 Steps to Omnichannel Retail Success

submitted by Francesca Nicasio

Learn how to go omnichannel. Here's the ultimate — and we mean ultimate — guide to selling online, in-store, and on mobile.

4 Inventory Metrics You Should Track (and How to Do It)

submitted by Francesca Nicasio

If you're not tracking your inventory numbers, you're losing money. Here are the top inventory metrics retailers should know — and how to measure them.

Without Critical Thinking, Your Business Will Start Sinking

submitted by Jim Roddy

If I was limited to teach just one business concept to my organization, I’d choose Critical Thinking. Critical Thinking helps you in every situation – hiring, employee management, conflict resolution, customer service, strategic planning, and even choosing what to serve at the annual holiday party.

Can any traditional retailer survive the “Battle of the Bots”?

submitted by Chris Petersen

Nothing is fair in love, war or retail. Amazon and large retailers are deploying technology that makes it impossible for many retailers to compete. To survive, tomorrow is "day one" to find something to differentiate value.

Hiring Retail Sales Associates and Managers? Here’s How to Get It Exactly Right

submitted by Francesca Nicasio

Hiring for your retail store? These tips and templates will ensure you find the best person for the job.

After 30 Years in Retail, Here’s What I Know For Sure

submitted by Kevin Graff

Team Graff Spotlight: Mary
As we busy ourselves with all the prep for RCC’s STORE Conference, I found myself going down memory lane, back to the first STORE Conference I ever attended. That’s when I did the math and realized, this is my 30th anniversary of working in the retail industry!