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10 Things NOT To Do To Drive Results

submitted by Kevin Graff

We often ‘beat you over the head’ with what you need to do to increase sales, improve the customer experience and build employee engagement. After all, that’s the work we do with our clients. But here are 10 Things NOT To Do To Drive Results...

Get Out Of Your Own Way To Succeed

submitted by Kevin Graff

There are countless numbers of external challenges you face and have to deal with every day. But, the biggest obstacle most of us face is staring at us every morning in the mirror … ourselves!

Are You Challenging the Performance of Your Staff?

submitted by Kevin Graff

Is finding and developing the ‘right’ store staff such a big deal? Doesn’t your format and merchandise do all the real selling, while employees are just there to receive your customer’s cash? Before you get too far down this line of thinking, consider the following list of questions...

Gift Card Redemption Season is Almost Here!

submitted by Kevin Graff

If you’re like most retailers out there,here’s some great news for you – gift card sales over the past several months should push your performance ‘over the top’ in the new year! But are you ready to make the most of this bonanza?

Use the Spirit of Christmas In Your Store!

submitted by Kevin Graff

Here we are, just 12 'sleeps' away from Christmas day. Do you have the Christmas spirit yet? Does your staff? How about your customers? The truth is, if you have it, you're more likely to be able to share it with those around you.

Get The Heck Out Of The Backroom!

submitted by Kevin Graff

During countless trips through numerous stores over the past few weeks we couldn’t help but notice a predominant and very disturbing trend … it’s next to impossible to find a manager on the sales floor! It’s time to get the heck out of the backroom!

5 Things To Do NOW To Drive Holiday Sales

submitted by Kevin Graff

It's hard to believe Christmas is almost here. Are you ready to make this a great selling season? There's no reason why you can't sell more! Here are 5 things we think you need to get on top of right now if you haven't already...

It’s Almost Here…Happy Black Friday Selling!

submitted by Kevin Graff

At this time of year when things are so busy, there are all kinds of distractions that can cause both you and your staff to lose focus. What are we talking about here? Too many shipments, long line ups, sore feet, busy schedules, short tempers. Some tips on how to stay focused on your targets...

Black Friday countdown! 3 things to do NOW to prepare for success!

submitted by Kevin Graff

For just about every retailer, Black Friday is the holiday selling kick-off that we've waited for all year! Knowing that so many purchase decisions are made at store level, it's time to make sure everyone on the sales floor is at the top of their game.

Drive Results This Week … 7 Proven Ways!

submitted by Kevin Graff

Anxiously keeping your fingers crossed and hoping that this Christmas season will be “The One”? The one that makes up for the disappointing seasons of the past … the one that really pushes you over the top and makes your whole year a success?