I recently hosted an Accountability Workshop as part of the annual Christmas Meeting for Chicago-based retail IT solution provider ServingIntel (formerly POS Partners). Here’s a glimpse into what makes this successful company tick.
I recently talked with a Retail IT channel veteran about several issues including the future roadmap for POS resellers. We concluded there are essentially two paths forward – and only two paths – for Retail IT VARs for 2019 and beyond.
Over the course of four weeks this fall, I traveled to Cleveland, Denver, Philadelphia, St. Louis, Chicago, Pittsburgh, and London, Ont., plus I conducted teleconference workshops with Worldpay partners in South Carolina, New Jersey, Toronto, and the Philippines. Here’s what I learned.
Data was front-and-center at the 2018 Retail Realm Conference starting with keynote Balaji Balasubramanian of Microsoft. “At the heart of the (retail) transformation is accessibility to data. Make sure you have unified data in one place in an understood format that you can build applications on.”
RetailNOW 2018 was a huge hit, attracting nearly 2,000 IT professionals from North America to Nashville Aug. 5-8. But there was an uneasiness among some attendees because they expect additional rapid changes to broadside our industry in the near future.
Episode #2 of “On The Edge with Jim Roddy” features a candid (and sometimes surprising) interview with Chelsey Paulson of North Country Business Products. She shares details about growing up in a family business, the unique experience and perspective of women in the retail IT channel and more.
A Vantiv/Worldpay partner recently asked me about the fundamentals of a quality customer/prospect marketing email, so I jotted down a few best practices and asked my LinkedIn connections to weigh in. The result of that effort is this list of 8 Great Email Marketing Building Blocks.
We all know that “culture eats strategy for breakfast” (thank you, Peter Drucker), but how exactly are you supposed to build the right environment? I received the following culture-related email from a retail IT industry executive and wanted to share my answer to him with you.