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Stop reading this and take a “clarity break”

submitted by Jim Roddy

I just finished reading How To Be A Great Boss by Rene Boer and Gino Wickman and I felt super-compelled to share one nugget of advice from the book with all my friends in the retail IT channel. Take a “clarity break.” And do it ASAP.

Data “At The Heart” Of Retail IT Transformation

submitted by Jim Roddy

Data was front-and-center at the 2018 Retail Realm Conference starting with keynote Balaji Balasubramanian of Microsoft. “At the heart of the (retail) transformation is accessibility to data. Make sure you have unified data in one place in an understood format that you can build applications on.”

After RetailNOW 2018, Many Are Wondering What’s Next For The Retail IT Channel

submitted by Jim Roddy

RetailNOW 2018 was a huge hit, attracting nearly 2,000 IT professionals from North America to Nashville Aug. 5-8. But there was an uneasiness among some attendees because they expect additional rapid changes to broadside our industry in the near future.

7 Can’t-Miss Education Sessions at RetailNOW 2018

submitted by Jim Roddy

With apologies to the presenters not mentioned in this article, here are 7 “can’t-miss” education sessions for resellers and ISVs at RetailNOW 2018, scheduled for Aug. 5-8 at the Gaylord Opryland Resort & Convention Center in Nashville.

North Country’s Chelsey Paulson talks family business, women in retail IT, company culture and more

submitted by Jim Roddy

Episode #2 of “On The Edge with Jim Roddy” features a candid (and sometimes surprising) interview with Chelsey Paulson of North Country Business Products. She shares details about growing up in a family business, the unique experience and perspective of women in the retail IT channel and more.

8 Great Email Marketing Building Blocks for the Retail IT Channel

submitted by Jim Roddy

A Vantiv/Worldpay partner recently asked me about the fundamentals of a quality customer/prospect marketing email, so I jotted down a few best practices and asked my LinkedIn connections to weigh in. The result of that effort is this list of 8 Great Email Marketing Building Blocks.

You’ve Decided to Change Your Company Culture. Now What?

submitted by Jim Roddy

We all know that “culture eats strategy for breakfast” (thank you, Peter Drucker), but how exactly are you supposed to build the right environment? I received the following culture-related email from a retail IT industry executive and wanted to share my answer to him with you.

POS lessons learned during 5,000 miles of channel travel

submitted by Jim Roddy

I haven’t been at office much lately. No, I’m not sick and I’m not getting lazy. I’ve been on the road engaging with retail IT resellers and ISVs at a variety of events – and gathering quite a bit of intel about the POS channel. Let’s look at some lessons learned from the trips I took during March.

Vantiv POS Channel KPI Study – Part 4: “Companies want to destroy the independence of the reseller”

submitted by Jim Roddy

This final article from our 2018 POS Channel KPI Study will focus on revenue per employee, payroll expenses, marketing expenses, research and development (R&D) expenses, and channel threats and opportunities.

Vantiv POS Channel KPI Study – Part 1: Resellers report robust sales and profits in 2017, expect stronger 2018

submitted by Jim Roddy

This year our POS Channel KPI Study attracted 152 VARs and ISVs, making it the largest POS KPI report ever published. This article is Part 1 of our four-part special report published by Vantiv’s, now Worldpay’s, PaymentsEdge Advisory Services.