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Apple Watch aims to alter payment and shopping experience

submitted by James Bickers

Apple revealed new details about its latest device as the wearable market received a major shot in the arm Monday.

Is it time to draw a line in the sand for your underperformers?

submitted by James Bickers

The first time there is an issue with a retail employee, it needs to be addressed. If it happens again, you have a problem with the employee. If it continues to happen, you're the problem.

Four ways to take advantage of Target Canada’s loss

submitted by James Bickers

There are many things a loyalty marketing platform can resolve for a brand, but as Target recently demonstrated with its expensive failure in Canada, it cannot rebuild a weak foundation.

In retail cyber-security, bigger isn’t always better

submitted by James Bickers

Here are four surprisingly non-technical reasons small- to mid-size retailers have a leg up when it comes to fighting cyber-crime.

Retailers seek to link the mobile and in-store experience for consumers

submitted by James Bickers

Consumer technology preferences are forcing merchants to rethink how they meet expectations.

Five things to look for next week at NRF

submitted by James Bickers

The BIG Show is bigger than ever, so where do you begin? Start with our checklist of five things to look for at retail's biggest gathering.

Retail in 2015: The age of uncertainty

submitted by James Bickers

In so many different ways, it's going to be fascinating to see what we're talking about at this time next year, which strategies and technologies have made a difference and which have been abandoned.