Retail will not be won by the best products or price. It will be won by those who collaborate to offer a better experience.
Stop thinking about owning end to end sales and focus on collaborative solutions that customers deem as valuable.
Consumers are driving a retail renaissance requiring an ecosystem of strategic collaboration to deliver personalization locally.
Future of retail success is literally being created around new ways to meet consumer expectations.
You can’t manage what you don’t measure. Retailers have always measured sales at a location. With today’s customers, how those purchases occur and flow across channels is just as important as the final sale receipt.
There is no place to hide or safe category, in order to survive retailers of all sizes must have solutions for the “last mile” to your door.
Subscription services are sucking the life out of traditional stores. Retail survival requires aligning with consumer purchase behavior.
Companies that don't embrace failure as a part of innovation, risk becoming irrelevant with fewer options to survive.
The 4Ps are dead. Successful retailers are now differentiating through the 4Es – Experience, Everywhere, Exchange, and Evangelism
Nothing is fair in love, war or retail. Amazon and large retailers are deploying technology that makes it impossible for many retailers to compete. To survive, tomorrow is "day one" to find something to differentiate value.