The Empathic Enterprise – What are your balance points?

submitted by Chris Petersen

The old adage is still valid – too much of anything can kill you. The opportunities for more digital technology are literally exploding geometrically. The key to winning is asking the right questions to find a balance.

Honoring The Past By Focusing On The Future

submitted by Tony D'Onofrio

The 50th Anniversary Celebration of the Sensormatic retail brand was a reminder that it is important to honor the past. Steve Jobs was wrong. Always honor the past, but remember to focus on celebrating the potential bright future ahead.

Catching the Pokemon Future of Retail

submitted by Tony D'Onofrio

The retail model is stale. Retailers are not keeping up with increasingly tech savvy mobile consumer. Pokemon Go demonstrates the powerful potential for brick-and-mortar resurgence at the intersection of new sensor technologies and nostalgia.

Where is the Retail Shrink 2016?

submitted by Tony D'Onofrio

Two new USA retail shrink studies. In 2015, the average overall shrink rate was 1.38% of sales which cost the USA retail economy $45.2 billion. For 2015, over 1.2 million shoplifters and dishonest employees were apprehended.

3 Innovation lessons from the Hippo Water Roller story

submitted by Chris Petersen

Innovation does not require inventing something entirely new. Too often, our cultural blinders prevent us from seeing how the introduction of something simple can create huge value in changing people's lives.

The Transformational Power of Personal Branding

submitted by Tony D'Onofrio

Over the last 3 years, I have embarked on a focused journey to develop a global personal brand. The initial inspiration was Apple's discerning attention on simplicity in both their hardware and software which disrupted multiple industry sectors and revolutionized personal computing. Start today.

The ‘Always On’ Enterprise

submitted by Mike Wittenstein

For well over 100 years, businesses leaders have made decisions based on what is right for the business. Business profitability first. Everything else second. Why not buy cheap chairs for the restaurant? Why not focus on the efficiency of the call center instead of delivering better customer outcome

Megatrends for Retail and Commerce

submitted by Shah Karim

SafeRock has identified three megatrends for management should consider while seeking its goals. These megatrends are profitable customer engagement, open payments, and unified commerce.

So long Siri … Hello Alexa … Goodbye Privacy?

submitted by Chris Petersen

Voice recognition and response is the first wave of AI that is making real in roads into your daily life. The "always on" aspect of devices listening also opens up the potential of "Big Sister" recording everything you ever ask.

The 2016 Retail Internet Trends that Matter

submitted by Tony D'Onofrio

As the internet is the primary foundation for industry disruption, every year I look forward to Mary Meeker's latest trends report. Strong brands and user experiences are the foundation elements to the future shopping revolution. These are the only 2016 and beyond Internet trends that matter.