Collaboration: A Worldwide POV from a Brand Perspective

submitted by Chris Petersen

To achieve customers' demands for a seamless experience will require collaboration across the ecosystem.

The 2018 Definitive Retail Success Formulas

submitted by Tony D'Onofrio

"Step with care and great tact, and remember that Shopping's a Great Balancing Act." Understand first your unique value propositions in the retail model spectrum. Find your technological link to personalized communications with the consumer. Prepare to pivot to new technology platforms

Are Small Retail IT Resellers An Endangered Species?

submitted by Jim Roddy

Based on some of my recent phone calls and discussions at the ScanSource Global Partner Conference (Nov. 7-9 in Greenville, SC) and the Retail Realm Conference (Nov. 12-14 in Las Vegas), I’ve got a mammoth question to drop on you: Are small POS resellers an endangered species?

If “Content is King” for engagement, how do you get it?

submitted by Chris Petersen

Today content must transcend product. It must engage customers across channels before during and after the sale.

What is your purpose?

submitted by Chris Petersen

Purpose is like the DNA of a business, and underpins all the strategic decisions which an enterprise makes. This is Careem's purpose: "To simplify and improve the lives of people, and build an awesome organization that inspires." Everything is built round this.

Potential, Pitfalls of Strategic Collaboration

submitted by Chris Petersen

Future success will increasingly depend upon optimizing the joint strategic potential of collaborating with partners, and avoiding the landmines of misaligned objectives and communication that undermine relationships and results.

7 Black Friday and Cyber Monday Tips to Help You Boost Sales and Stand Out

submitted by Francesca Nicasio

Are you an SMB retailer participating in Black Friday and Cyber Monday? These action steps will help you reach more people and increase sales.

The Quintessential Leadership Success Formula

submitted by Tony D'Onofrio

Career & Life Advice from Tom Cruise, Don Corleone, & Rocky Balboa . Prepare to succeed through gobs of reticent preparation, have fun knowing that your audience prefers inspiration, and do not ever forget that success is a team sport by saying thank you.

Customer Service, Recurring Revenue Highlight Smarter Payments Roadshow

submitted by Jim Roddy

I joined a five-person team from Vantiv Integrated Payments to host the Smarter Payments Roadshow in Boston (Oct. 17), Brooklyn (Oct. 18), and Philadelphia (Oct. 19). We shared with Vantiv partners insights on reseller best practices and details of Vantiv’s newest products and services.

Are these the “best or worst of times” for consumer brands?

submitted by Chris Petersen

Today's omnichannel consumers have created an ecosystem of unprecedented opportunities and complexity.