#notmyretailapocalypse – Fact, Fiction or pending Reality?

submitted by Chris Petersen

Rising consumer expectations are creating unprecedented demands disrupting traditional retail. CEOs not only must deliver quarterly profit, but also cope with a new reality - "the future ain't what it used to be".

RSPA INSPIRE 2018: 4 Lessons POS Resellers Can’t Afford to Ignore

submitted by Jim Roddy

An avalanche in Hawaii? That’s what I experienced at the annual RSPA INSPIRE Conference, held Jan. 28-31, 2018, in Kona, HI. This wasn’t a snow-powered avalanche; instead it was a deluge of data related to trends and best practices in the POS channel that I gleaned from several industry leaders.

NRF 2018: Three “Below the Surface” Trends Defining the Future of Retail

submitted by Tony D'Onofrio

ideo, personalization, and emerging technologies will transform the retail industry to new levels. Look "below the surface" and leverage these trends in defining your successful future of retail.

NRF 2018: The Ten Quick Transformational Retail Trends

submitted by Tony D'Onofrio

An annual tradition is to walk the floor observing the technology themes, speaking to lots of retailers and industry friends, and creating my own personal list of the foundational ideas that are evolving the retail industry. From 20+ observations, here are top 10.

“More is not better. Only better is better.”

submitted by Chris Petersen

For today's spoiled consumers, adding more features does not make it better. Better is better when consumers perceive value for them.

Retailing 2020 – Your Life Transforms Into a Digital Shopping Platform

submitted by Tony D'Onofrio

Analog retail is dying. The future of retail is about digital footprints to make everything personalized. Present-day mobile devices connected to the Internet-of-Things (IoT) are appreciably digitally disrupting consumer commerce. By 2020, retail shopping will blur into your everyday life.

2018 – It Starts with the Voice of the Customer

submitted by Tony D'Onofrio

Four executives (two recently retired and two still active) representing over $70 billion in revenue share their insights on industry megatrends, driving disruptive change, choosing a technology partner, and the future of retail. Happy New Year.

Collaboration: A Distributor POV on Roles and Innovation

submitted by Chris Petersen

Consumers consume brands and products, not retail formats. They demand a seamless experience.

Collaboration: A Technology Retailer Perspective

submitted by Chris Petersen

The future of retail is not just online. The most powerful customer experience is omnichannel.

Special Report: POS Resellers Fear Losing Independence as Payment Orgs Acquire ISVs

submitted by Jim Roddy

The most discussed topic in the point of sale channel during Q4 2017 has been ISVs being acquired by payment processors. To better understand how these moves impact our channel, Vantiv conducted a survey of resellers who had at least one of their ISVs acquired in 2015. Access that study here.