Ask Yourself…How’s Your Personal Brand?

submitted by Kevin Graff

If you rely on getting your job done through other people, an assessment of your personal brand could be the difference between people just listening to you or people being inspired by you to do their job with purpose and passion.

The Shifting Powers of the Global Top 250 Retailers

submitted by Tony D'Onofrio

The rules of retailing "are being rewritten in this time of transformative change. Innovation, integration, and automation will be required to reinvigorate commerce, profoundly impacting the way retailers do business now, and in the future. Global Top 250 retailers, welcome to the disruptive future.

NRF 2018: Three “Below the Surface” Trends Defining the Future of Retail

submitted by Tony D'Onofrio

ideo, personalization, and emerging technologies will transform the retail industry to new levels. Look "below the surface" and leverage these trends in defining your successful future of retail.

NRF 2018: The Ten Quick Transformational Retail Trends

submitted by Tony D'Onofrio

An annual tradition is to walk the floor observing the technology themes, speaking to lots of retailers and industry friends, and creating my own personal list of the foundational ideas that are evolving the retail industry. From 20+ observations, here are top 10.

Are You Challenging the Performance of Your Staff?

submitted by Kevin Graff

Is finding and developing the 'right' store staff such a big deal? Doesn't your format and merchandise do all the real selling, while employees are just there to receive your customer's cash? Before you get too far down this line of thinking, consider these questions...

Spotlight on Success…“Get Managing has changed my lifestyle in my stores”

submitted by Kevin Graff

New for 2018, we are committed to putting a Spotlight on Success and sharing uplifting stories from our retailers! Introducing Maria Ricciardi, Store Manager at The Wine Shop’s North York and Pickering locations, who has been touched and forever changed by the training we offer at Graff Retail.

5 Things To Do To Become A More Human Leader

submitted by Kevin Graff

As Leaders, we need to be more ‘human’ and connect with our people on a deeper level. Your staff is human. They need you to be that too. Here are 5 things you can do...

Get Out Of Your Own Way To Succeed

submitted by Kevin Graff


There’s no doubt if you’re reading this, you’re one of those people that really does want to succeed. There are countless numbers of external challenges you face and have to deal with every day. But, the biggest obstacle most of us face is staring at us every day in the mirror … ourselves!

Retailing 2020 – Your Life Transforms Into a Digital Shopping Platform

submitted by Tony D'Onofrio

Analog retail is dying. The future of retail is about digital footprints to make everything personalized. Present-day mobile devices connected to the Internet-of-Things (IoT) are appreciably digitally disrupting consumer commerce. By 2020, retail shopping will blur into your everyday life.

Reality Check: You Lost A Lot of Sales This Holiday Selling Season

submitted by Kevin Graff

The much-anticipated holiday season has now come and gone. Biggest selling opportunity of the year, right? How did you do? How close did you come to capturing the potential that walked through your door every day? If you’re honest with yourself, most of you will admit too much business was lost.