How to Prevent and Handle Robberies and Theft in Retail

submitted by Francesca Nicasio

Are you equipped to handle retail theft and robberies? These things can happen unexpectedly. Here's how to ensure you don't get caught off guard.

‘Brick mining’: Why a need for data led Fabletics to open stores

submitted by Laura Heller

There's a good lesson here on new ways to use stores to drive business across channels.

Without Critical Thinking, Your Business Will Start Sinking

submitted by Jim Roddy

If I was limited to teach just one business concept to my organization, I’d choose Critical Thinking. Critical Thinking helps you in every situation – hiring, employee management, conflict resolution, customer service, strategic planning, and even choosing what to serve at the annual holiday party.

Hiring Retail Sales Associates and Managers? Here’s How to Get It Exactly Right

submitted by Francesca Nicasio

Hiring for your retail store? These tips and templates will ensure you find the best person for the job.

The Asia Digital Retail Technology Revolution

submitted by Tony D'Onofrio

This past week had to pleasure of speaking at the Retail Risk Conference in Singapore. The customized presentation was an opportunity to reassess the state of Asia in the global retail economy. A great retail future ahead.

It’s Frustrating Out There

submitted by Kevin Graff

I’ve always loved the entire experience of looking around a store, discovering new products and feeling like a VIP while a sales associate passionately shows me great brands that would fit me and my lifestyle well. Unfortunately, this time around I was not feeling the love.

What the End of Globalization Means to Retail

submitted by Tony D'Onofrio

Provided your particular brand has global cache, reverse globalization will not stop the new tech savvy consumers from shopping till they drop. Here is how we got here.

The Leadership Void

submitted by Kevin Graff

Leading, not managing, is what’s needed to get sustainable results from your stores. Yet, rarely do retailers provide the Leadership training needed to their DMs, stores and even VPs. That’s the Leadership Void. And that’s why we're hosting the 2-Day Retail Leadership Summit in Toronto this June.

Will the owner of this training program please stand up?

submitted by Kevin Graff

What does it take to roll out a great training program at store level? Better yet, what does it take to sustain a great training program? Do you have the answer on the tip of your tongue? Don’t fret, the majority of retailers out there don’t have the answers to these questions either.

Spring Has Sprung – Time for Spring Training!

submitted by Kevin Graff

Everyone knows how satisfying it is to do spring cleaning around the house; the same can be true about spring training for retailers! The winter blahs are over and it's time to get the cobwebs out and get back to the basics. Here are some Spring Training Tips you can start working on right away.