Thank You. Such a simple concept. Such an amazing thing do. Something I need to say to so many. What I’m saying is “Thank You” to all of you that have allowed me, and my team, to be inspired by … you. A while back I hit a wall. The ‘grind’ hit me hard and nearly stopped me in my tracks.
Topic: Staff & Store Management
What does it take to roll out a great training program at store level? Better yet, what does it take to sustain one at store level? Do you have the answer on the tip of your tongue? Don’t fret, many retailers out there don’t have the answers either.
The role of the District Manager is probably the one that can affect sales the most out of any other role in a retail organization. Think about it. An under-performing region can greatly affect the bottom line of a company.
"Customer-experience (focused) leaders gain rapid insights to build customer loyalty, make employees happier, achieve revenue gains of 5 to 10 percent, and reduce costs by 15 to 25 percent within two or three years." Technology is a key differentiator.
Welcome to Dubai or as CBRE calls it, the key stepping stone for international brands entering the Middle East. Over the next three years, more than 1.5 million square meters of new retail space could be delivered to the Dubai market, adding roughly 50% to existing inventory.
In the roles I’ve played in my career, I’ve worked with Retail District Managers in various capacities. I’ve learned there are 2 kinds of District Managers; The Pencil Pusher and The Sales Driver. There’s a big difference between the two. Let's take a closer look...
Empathetic Leadership is the ability of leaders to understand, relate to and be sensitive to customers, their team members and even the communities they serve. That’s going to require a giant leap forward for some, but don’t worry, we can all do it. Consider the benefits of being more empathetic...