Yes, that’s right…it’s YOUR job to make me WANT to come to work

submitted by Kevin Graff

How great would your workplace be if all your staff had positive attitudes, confidence, determination, and loyalty? What would it be like if they worked with meaningful purpose and provided mutual support for each other in the work place? Sounds like utopia? This is not an impossible achievement.

Winning the race to the home requires more than the last mile

submitted by Chris Petersen

To grow subscriptions and ecommerce volume in general, retailers must do more than deliver the last mile. Home delivery is NOT a highly valued convenience if the customer has to worry about time slots, access or theft.

Goldfish Are Better Than Humans??

submitted by Kevin Graff

A study showed the average human attention span has fallen from 12 seconds in 2000, or around the time the mobile revolution began, to 8 seconds. Goldfish, meanwhile, are believed to have an attention span of nine seconds!

Yep, we’re being outdone by that beautiful orange fish in the aquarium.

The Digital Future of Retail Simplified

submitted by Tony D'Onofrio

Not too long ago, many including myself were forecasting major consumer changes for the year 2020. That magical year is just around the corner and it is now time to simplify the digital future of retail.

What is the Leadership Void?

submitted by Kevin Graff

We’re really good at managing. But, there’s a lack of Leadership in most stores, territories and even senior management. Leading, not managing, is what’s needed to get sustainable results. Yet rarely do retailers provide the Leadership training needed to their DMs, stores and even VPs.

Will the owner of this training program please stand up?

submitted by Kevin Graff

If you believe in the training you have in place but aren’t getting the results you should, the answer lies in your Leadership. Will the rightful OWNER finally stand up! We’re here to help as always, so we invite you to join us at our Retail Leadership Summit in April!

How Clever Customer Research Helped This Retailer Sell $10 Million Worth of Products

submitted by Francesca Nicasio

Are you always stuck with products your customers don't want? Here's how to ensure that you're sourcing and marketing merchandise that people have a need or desire for.

Lessons learned from two of the best brick & mortar retailers

submitted by Chris Petersen

Retailers can never afford to be complacent. However, Amazon is not the only model of success. The rest of retail would do well to study the critical success factors of those who are thriving today in spite of Amazon's growth.

Ask Yourself…How’s Your Personal Brand?

submitted by Kevin Graff

If you rely on getting your job done through other people, an assessment of your personal brand could be the difference between people just listening to you or people being inspired by you to do their job with purpose and passion.

The Shifting Powers of the Global Top 250 Retailers

submitted by Tony D'Onofrio

The rules of retailing "are being rewritten in this time of transformative change. Innovation, integration, and automation will be required to reinvigorate commerce, profoundly impacting the way retailers do business now, and in the future. Global Top 250 retailers, welcome to the disruptive future.