Catching the Pokemon Future of Retail

submitted by Tony D'Onofrio

The retail model is stale. Retailers are not keeping up with increasingly tech savvy mobile consumer. Pokemon Go demonstrates the powerful potential for brick-and-mortar resurgence at the intersection of new sensor technologies and nostalgia.

Where is the Retail Shrink 2016?

submitted by Tony D'Onofrio

Two new USA retail shrink studies. In 2015, the average overall shrink rate was 1.38% of sales which cost the USA retail economy $45.2 billion. For 2015, over 1.2 million shoplifters and dishonest employees were apprehended.

So long Siri … Hello Alexa … Goodbye Privacy?

submitted by Chris Petersen

Voice recognition and response is the first wave of AI that is making real in roads into your daily life. The "always on" aspect of devices listening also opens up the potential of "Big Sister" recording everything you ever ask.

The 2016 Retail Internet Trends that Matter

submitted by Tony D'Onofrio

As the internet is the primary foundation for industry disruption, every year I look forward to Mary Meeker's latest trends report. Strong brands and user experiences are the foundation elements to the future shopping revolution. These are the only 2016 and beyond Internet trends that matter.

The World’s Most Valuable Technology and Retail Brands

submitted by Tony D'Onofrio

Forbes recently published the latest list of the Top 100 World's Most Valuable Brands. With focus on retail and technology sectors, by the numbers, following are key insights from the 2016 edition. "A business based on brand is, very simply, a business primed for success"

The Uberization of Retail Security

submitted by Tony D'Onofrio

The future of retail requires immersive interactive customer experiences across all channels, both virtual and in the store;
Store associates as passionate brand ambassadors that engage a mobile educated shopping consumer. Here is an Uber Source Tagging example.

The Retail Temple of the Brands

submitted by Tony D'Onofrio

Are department stores the dinosaurs of the digital age? - Latest retail and department store trends from a presentation at an Intercontinental Group of Department Stores industry conference.

5 dirty little secrets for Amazon’s world domination strategy

submitted by Chris Petersen

Retailing "ain't what it used to be". There is a new global war to create an integrated value chain that creates unprecedented, differentiated consumer experience. Great time to be a consumer, tough time to be a "retailer".

Most missed CX opportunity and 5 ways to capitalize on it

submitted by Chris Petersen

Why this is important: Humans are social creatures. Shopping is and has always been a social experience. Yet, most retailers and brands overlook the power and importance of being able to watch what other consumers actually do.

Welcome to the Disruptive Future of Retail

submitted by Tony D'Onofrio

Key Insights from the 2016 Global Powers of Retailing. Every January, Deloitte publishes an updated view of the Top 250 largest global retailers. Following is a synopsis of my favorite content from the 2016 19th edition.