NRF 2018: Three “Below the Surface” Trends Defining the Future of Retail

submitted by Tony D'Onofrio

ideo, personalization, and emerging technologies will transform the retail industry to new levels. Look "below the surface" and leverage these trends in defining your successful future of retail.

NRF 2018: The Ten Quick Transformational Retail Trends

submitted by Tony D'Onofrio

An annual tradition is to walk the floor observing the technology themes, speaking to lots of retailers and industry friends, and creating my own personal list of the foundational ideas that are evolving the retail industry. From 20+ observations, here are top 10.

Amazon Go – What should retailers Stop, Start and Continue?

submitted by Chris Petersen

Few retailers can copy Amazon, nor should they try. Each must honestly evaluate how they can meet rising customer demands.

A New Era of Content Management and Strategic Collaboration

submitted by Chris Petersen

"Customer-centric content has become the interactive currency required for consumer consumption across time and place."

Retailing 2020 – Your Life Transforms Into a Digital Shopping Platform

submitted by Tony D'Onofrio

Analog retail is dying. The future of retail is about digital footprints to make everything personalized. Present-day mobile devices connected to the Internet-of-Things (IoT) are appreciably digitally disrupting consumer commerce. By 2020, retail shopping will blur into your everyday life.

2018 – It Starts with the Voice of the Customer

submitted by Tony D'Onofrio

Four executives (two recently retired and two still active) representing over $70 billion in revenue share their insights on industry megatrends, driving disruptive change, choosing a technology partner, and the future of retail. Happy New Year.

Collaboration: A Distributor POV on Roles and Innovation

submitted by Chris Petersen

Consumers consume brands and products, not retail formats. They demand a seamless experience.

Collaboration: A Technology Retailer Perspective

submitted by Chris Petersen

The future of retail is not just online. The most powerful customer experience is omnichannel.

Collaboration: A Worldwide POV from a Brand Perspective

submitted by Chris Petersen

To achieve customers' demands for a seamless experience will require collaboration across the ecosystem.

The 2018 Definitive Retail Success Formulas

submitted by Tony D'Onofrio

"Step with care and great tact, and remember that Shopping's a Great Balancing Act." Understand first your unique value propositions in the retail model spectrum. Find your technological link to personalized communications with the consumer. Prepare to pivot to new technology platforms