Amazon Go – What should retailers Stop, Start and Continue?

submitted by Chris Petersen

Few retailers can copy Amazon, nor should they try. Each must honestly evaluate how they can meet rising customer demands.

A New Era of Content Management and Strategic Collaboration

submitted by Chris Petersen

"Customer-centric content has become the interactive currency required for consumer consumption across time and place."

“More is not better. Only better is better.”

submitted by Chris Petersen

For today's spoiled consumers, adding more features does not make it better. Better is better when consumers perceive value for them.

Retailing 2020 – Your Life Transforms Into a Digital Shopping Platform

submitted by Tony D'Onofrio

Analog retail is dying. The future of retail is about digital footprints to make everything personalized. Present-day mobile devices connected to the Internet-of-Things (IoT) are appreciably digitally disrupting consumer commerce. By 2020, retail shopping will blur into your everyday life.

2018 – It Starts with the Voice of the Customer

submitted by Tony D'Onofrio

Four executives (two recently retired and two still active) representing over $70 billion in revenue share their insights on industry megatrends, driving disruptive change, choosing a technology partner, and the future of retail. Happy New Year.

Collaboration: A Distributor POV on Roles and Innovation

submitted by Chris Petersen

Consumers consume brands and products, not retail formats. They demand a seamless experience.

The 2018 Definitive Retail Success Formulas

submitted by Tony D'Onofrio

"Step with care and great tact, and remember that Shopping's a Great Balancing Act." Understand first your unique value propositions in the retail model spectrum. Find your technological link to personalized communications with the consumer. Prepare to pivot to new technology platforms

Anatomy of a Well-Designed Store: Retail Design and Layout Insights from Kizer & Bender

submitted by Francesca Nicasio

Looking to improve the design and layout of your retail store? This post offers timeless and practical advice you can immediately put into action.

The Quintessential Leadership Success Formula

submitted by Tony D'Onofrio

Career & Life Advice from Tom Cruise, Don Corleone, & Rocky Balboa . Prepare to succeed through gobs of reticent preparation, have fun knowing that your audience prefers inspiration, and do not ever forget that success is a team sport by saying thank you.

Are these the “best or worst of times” for consumer brands?

submitted by Chris Petersen

Today's omnichannel consumers have created an ecosystem of unprecedented opportunities and complexity.