How great would your workplace be if all your staff had positive attitudes, confidence, determination, and loyalty? What would it be like if they worked with meaningful purpose and provided mutual support for each other in the work place? Sounds like utopia? This is not an impossible achievement.
A study showed the average human attention span has fallen from 12 seconds in 2000, or around the time the mobile revolution began, to 8 seconds. Goldfish, meanwhile, are believed to have an attention span of nine seconds!
Yep, we’re being outdone by that beautiful orange fish in the aquarium.
We’re really good at managing. But, there’s a lack of Leadership in most stores, territories and even senior management. Leading, not managing, is what’s needed to get sustainable results. Yet rarely do retailers provide the Leadership training needed to their DMs, stores and even VPs.
If you believe in the training you have in place but aren’t getting the results you should, the answer lies in your Leadership. Will the rightful OWNER finally stand up! We’re here to help as always, so we invite you to join us at our Retail Leadership Summit in April!
Is finding and developing the 'right' store staff such a big deal? Doesn't your format and merchandise do all the real selling, while employees are just there to receive your customer's cash? Before you get too far down this line of thinking, consider these questions...
New for 2018, we are committed to putting a Spotlight on Success and sharing uplifting stories from our retailers! Introducing Maria Ricciardi, Store Manager at The Wine Shop’s North York and Pickering locations, who has been touched and forever changed by the training we offer at Graff Retail.
There’s no doubt if you’re reading this, you’re one of those people that really does want to succeed. There are countless numbers of external challenges you face and have to deal with every day. But, the biggest obstacle most of us face is staring at us every day in the mirror … ourselves!
The much-anticipated holiday season has now come and gone. Biggest selling opportunity of the year, right? How did you do? How close did you come to capturing the potential that walked through your door every day? If you’re honest with yourself, most of you will admit too much business was lost.