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Use the Spirit of Christmas In Your Store!

submitted by Kevin Graff

Here we are, just 11 'sleeps' away from Christmas day. How have sales been in your stores so far this holiday selling season? Hitting your targets? Celebrating success? But, ask yourself a bigger question: Do you have the Christmas spirit yet? Does your staff? How about your customers?

5 Things You Need To Do Now To Drive Holiday Sales

submitted by Kevin Graff

It's hard to believe Christmas is almost here. Are you ready to make this a great selling season? There's no reason why you can't sell more! Here are 5 things we think you need to get on top of right now if you haven't already...

Um…What the Heck Are You Doing In the Backroom?

submitted by Kevin Graff

Managers...your job is all about driving sales and service through your staff. If your customers are on the floor and your staff is out there with them, don’t you think that’s where you should be too??!!

Happy (almost) Black Friday Selling!

submitted by Kevin Graff

Now’s the time (more than ever!) to keep everyone’s eyes clearly focused on their targets. But how do you do this? Try the following...

Black Friday countdown! 3 things to get on top of NOW to prepare for success!

submitted by Kevin Graff

Black Friday is the holiday selling kick-off that we've waited for all year! Knowing that so many purchase decisions are made at store level, it's time to ensure everyone on the floor is at the top of their game. Here are 3 more things you can do right now to help you increase sales...

Kick-Start Holiday Sales With A Staff Contest

submitted by Kevin Graff

If you want to kick-start your holiday sales, develop and launch a sales contest that will get your staff’s attention and produce solid results. Sound easy? It’s not! To drive success on the sales floor, your contest must follow these important guidelines...

3 Gifts You Should Be Giving Your Staff For Christmas

submitted by Kevin Graff

My favourite season of retail is upon us. Now when I’m out in stores and see the beginnings of this awesome holiday start to pop up, I can easily identify the many “gifts” my dad gave to his sales team to set them up for success, not just at Christmas, but the entire year through.

Successful Holiday Season Hiring – Not Sure Where to Start?

submitted by Kevin Graff

It’s that wonderful time of year again when we start to gear up for Christmas. A critical part of this process is hiring seasonal staff. Whether you need to recruit only three new temps or as many as seventy, it’s time for you to get moving right now. Not sure where to begin?

I Never Thought I Would Agree With Trump!

submitted by Kevin Graff

I was going through the newspapers the other day, reading what the press was saying about retail. It hit me then, for the first time ever, that Trump might actually be right about one thing: Fake News!!

TOP 8 Things You Need to Get On Top of NOW To Be Ready For Christmas

submitted by Kevin Graff

I've learned over time that the challenges aren't unique from manager to manager and, since I am in charge of our award-winning online retail training system at Graff, I happen to have access to a ton of tried and true techniques to take a manager from struggling to ALL-STAR...