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The Transformational Power of Personal Branding

submitted by Tony D'Onofrio

Over the last 3 years, I have embarked on a focused journey to develop a global personal brand. The initial inspiration was Apple's discerning attention on simplicity in both their hardware and software which disrupted multiple industry sectors and revolutionized personal computing. Start today.

The ‘Always On’ Enterprise

submitted by Mike Wittenstein

For well over 100 years, businesses leaders have made decisions based on what is right for the business. Business profitability first. Everything else second. Why not buy cheap chairs for the restaurant? Why not focus on the efficiency of the call center instead of delivering better customer outcome

Bust through Training Blahs with a New Approach to Training Your Teams! PART ONE

submitted by Kevin Graff

Let’s look at the #1 things that seem to be standing in the way and dragging your training initiatives down.

So long Siri … Hello Alexa … Goodbye Privacy?

submitted by Chris Petersen

Voice recognition and response is the first wave of AI that is making real in roads into your daily life. The "always on" aspect of devices listening also opens up the potential of "Big Sister" recording everything you ever ask.

Long tail vs curation – Which wins the future of retail?

submitted by Chris Petersen

The future of retail survival with require increasing precision to differentiate customer value within the core fundamentals of retailing in an omnichannel consumer world: long tail, curation, or a unique blend.

Living The New Training Vision On The Front Lines

submitted by Kevin Graff

How do we expect our staff to have a jump in their step and push in the right direction if the only guiding principle is to hit numbers and get things done? Finding purpose is a lot easier and more sustainable if it’s about more than just making money or getting tasks done.

Megatrends for Retail and Commerce

submitted by Shah Karim

SafeRock has identified three megatrends for management should consider while seeking its goals. These megatrends are profitable customer engagement, open payments, and unified commerce.

A New Focus/Vision In The Making for Training At Graff Retail – And We Want YOUR Feedback!

submitted by Kevin Graff

For the past 28 years we have been focused on helping you sell more, making more money in your stores and boosting the productivity of your teams (i.e. sell more!). Of course, there’s nothing wrong with that. That’s still the end objective. But, let’s take a step back for a moment. Why are we here?

Top Ten Reasons to Attend STORE 2016

submitted by Kevin Graff

This is it! It’s finally here! The biggest event in Canadian Retail is without a doubt the Retail Council of Canada STORE Conference, and the team at Graff Retail is quite excited to be a part of it for another year. Here are the Top Ten Reasons to Attend STORE 2016...

5 Ways Retailers Can Increase Word of Mouth and Referrals

submitted by Francesca Nicasio

Want to get people talking about your retail business? Follow these five tips for increasing word of mouth and referrals.