What happens when you transfer a ‘high output’ manager into a poorly performing store? No surprise here. As every experienced retailer knows, this single action ensures that results will improve almost overnight. Solid reinforcement of the old expression “As goes the manager, so goes the store.”
From this year's SuperSaturday edition of this memorable event, here is a summary of the altruistic work of RetailROI, the latest research on the 2019 essential retail technologies, and an inspirational close on the power of branding transformation.
Of all the stores that I have visited to date around the world, the Nike House of Innovation in New York City, is the closest example that meets this critical futurist success formula. Here is why.
Primarily from an Expo floor perspective where billions of innovation dollars are being invested, here are my impactful retail transformational takeaways. See you next year.
I know I’m likely not making many friends in the Store Operations divisions with the title of this blog. After all, how dare I even suggest that DMs may be unnecessary? They’re supposed to be part of the ‘untouchable’ crowd. Look at a short list of what makes your DMs necessary and irreplaceable.
“I need to improve my website” is the business version of “I need to get in better shape.” You know it’s something you should do but you never get around to making the necessary changes. I can’t help you shed extra weight, but I can show you the path to a more attractive, more effective website.
We all know how important employee engagement is to achieving success. And, we also know that most organizations struggle to make it a reality. You just have to look at the staff turnover rates in retail to know that’s true. But, the truth is, employee engagement is not that hard to figure out.