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How Clever Customer Research Helped This Retailer Sell $10 Million Worth of Products

submitted by Francesca Nicasio

Are you always stuck with products your customers don't want? Here's how to ensure that you're sourcing and marketing merchandise that people have a need or desire for.

Lessons learned from two of the best brick & mortar retailers

submitted by Chris Petersen

Retailers can never afford to be complacent. However, Amazon is not the only model of success. The rest of retail would do well to study the critical success factors of those who are thriving today in spite of Amazon's growth.

Ask Yourself…How’s Your Personal Brand?

submitted by Kevin Graff

If you rely on getting your job done through other people, an assessment of your personal brand could be the difference between people just listening to you or people being inspired by you to do their job with purpose and passion.

The Shifting Powers of the Global Top 250 Retailers

submitted by Tony D'Onofrio

The rules of retailing "are being rewritten in this time of transformative change. Innovation, integration, and automation will be required to reinvigorate commerce, profoundly impacting the way retailers do business now, and in the future. Global Top 250 retailers, welcome to the disruptive future.

#notmyretailapocalypse – Fact, Fiction or pending Reality?

submitted by Chris Petersen

Rising consumer expectations are creating unprecedented demands disrupting traditional retail. CEOs not only must deliver quarterly profit, but also cope with a new reality - "the future ain't what it used to be".

RSPA INSPIRE 2018: 4 Lessons POS Resellers Can’t Afford to Ignore

submitted by Jim Roddy

An avalanche in Hawaii? That’s what I experienced at the annual RSPA INSPIRE Conference, held Jan. 28-31, 2018, in Kona, HI. This wasn’t a snow-powered avalanche; instead it was a deluge of data related to trends and best practices in the POS channel that I gleaned from several industry leaders.

Retail trends set to hit the US in 2018

submitted by Kieran Forsey

Attitudes across the globe have changed dramatically in recent years when it comes to consumers choosing what they eat and where they buy their produce and groceries. In 2018, US retailers must be more transparent than ever before if they want to attract new customers.

NRF 2018: Three “Below the Surface” Trends Defining the Future of Retail

submitted by Tony D'Onofrio

ideo, personalization, and emerging technologies will transform the retail industry to new levels. Look "below the surface" and leverage these trends in defining your successful future of retail.

NRF 2018: The Ten Quick Transformational Retail Trends

submitted by Tony D'Onofrio

An annual tradition is to walk the floor observing the technology themes, speaking to lots of retailers and industry friends, and creating my own personal list of the foundational ideas that are evolving the retail industry. From 20+ observations, here are top 10.

Are You Challenging the Performance of Your Staff?

submitted by Kevin Graff

Is finding and developing the 'right' store staff such a big deal? Doesn't your format and merchandise do all the real selling, while employees are just there to receive your customer's cash? Before you get too far down this line of thinking, consider these questions...