Over the last 3 years, I have embarked on a focused journey to develop a global personal brand. The initial inspiration was Apple's discerning attention on simplicity in both their hardware and software which disrupted multiple industry sectors and revolutionized personal computing. Start today.
For well over 100 years, businesses leaders have made decisions based on what is right for the business. Business profitability first. Everything else second. Why not buy cheap chairs for the restaurant? Why not focus on the efficiency of the call center instead of delivering better customer outcome
Let’s look at the #1 things that seem to be standing in the way and dragging your training initiatives down.
The future of retail survival with require increasing precision to differentiate customer value within the core fundamentals of retailing in an omnichannel consumer world: long tail, curation, or a unique blend.
How do we expect our staff to have a jump in their step and push in the right direction if the only guiding principle is to hit numbers and get things done? Finding purpose is a lot easier and more sustainable if it’s about more than just making money or getting tasks done.
For the past 28 years we have been focused on helping you sell more, making more money in your stores and boosting the productivity of your teams (i.e. sell more!). Of course, there’s nothing wrong with that. That’s still the end objective. But, let’s take a step back for a moment. Why are we here?
This is it! It’s finally here! The biggest event in Canadian Retail is without a doubt the Retail Council of Canada STORE Conference, and the team at Graff Retail is quite excited to be a part of it for another year. Here are the Top Ten Reasons to Attend STORE 2016...
Want to get people talking about your retail business? Follow these five tips for increasing word of mouth and referrals.