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It’s YOUR job to make ME want to come to work!

submitted by Kevin Graff

How great would your workplace be if all your staff had positive attitudes, confidence, determination, and loyalty? What would it be like if they worked with meaningful purpose and provided mutual support for each other in the work place? Sounds like utopia? This is not an impossible achievement.

Thinking inside of the box in order to sell better beds online

submitted by Chris Petersen

Online sales of large products have been constrained by the physical requirements of logistics. Innovating to fit the supply chain requirements changes paradigms of both the products and the consumer purchase experience.

Know a little, sell a little. Know a lot, sell a lot!

submitted by Kevin Graff

NO Product Knowledge = NO $$
As a reader of our blogs, you’ve no doubt followed our consistent theme of ‘customers are more informed and demanding than ever before’. So, how you would rate your Product Knowledge (PK) on a scale of 1 to 10?

Catching the Pokemon Future of Retail

submitted by Tony D'Onofrio

The retail model is stale. Retailers are not keeping up with increasingly tech savvy mobile consumer. Pokemon Go demonstrates the powerful potential for brick-and-mortar resurgence at the intersection of new sensor technologies and nostalgia.

Hey District Managers. This one’s for you!

submitted by Kevin Graff

We believe the role of the DM is probably the one that can affect sales the most out of any other role in a retail organization. Think about it. An under-performing region can greatly affect the bottom line, yet, DM’s receive the least amount of training when compared to other roles. Why is this?

12 Industry Experts Share Their #1 Piece of Advice for Retail Success

submitted by Francesca Nicasio

We asked retail professionals and entrepreneurs to tell us the best piece of advice they would share to merchants. Here’s what they had to say.

The Cost and Causes of Employee Turnover (and How to Reduce It)

submitted by Francesca Nicasio

Struggling with high staff turnover in your stores? Here are the top 6 reasons employees quit... and what you can do to keep you best team members.

How to Build a Brand that Keeps You Top of Mind and Sets You Apart from Competitors

submitted by Francesca Nicasio

Branding is a huge component of retail success. Read this post to learn how to build a brand that customers love, trust, and buy from.

A Funny Thing Happened On The Way To Adulthood

submitted by Kevin Graff

It’s always fun to listen to the various generations complain about the younger generations. Seems no generation likes the ones younger than themselves. Yet, what strikes me as funny is that the previous generations CREATED the generations that followed them.

Where is the Retail Shrink 2016?

submitted by Tony D'Onofrio

Two new USA retail shrink studies. In 2015, the average overall shrink rate was 1.38% of sales which cost the USA retail economy $45.2 billion. For 2015, over 1.2 million shoplifters and dishonest employees were apprehended.